Privacy Policy

Company: Uzvon  |  Effective Date: September 11, 2025

Uzvon ("we", "our" or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our website.

1. Information We Collect

• Contact and identity data: name, shipping address, billing address, postal code.
• Contact details: email address and phone number.
• Payment data: payment information processed by third-party payment providers (we do not store full credit card details).
• Order and transaction data: order history and customer support interactions.
• Technical data: IP address, browser type, device identifiers, cookies and usage data for site functionality and analytics.

2. How We Use Your Information

We use personal information for the following purposes:

• To process and fulfill orders and to provide transactional communications (order confirmations, shipping updates).
• To provide customer support and respond to inquiries.
• To send marketing communications, promotions, and newsletters only with your consent in compliance with CASL.
• To improve our products, website, and services, and to analyze usage and trends.
• To comply with legal obligations and to detect and prevent fraud or abuse.

3. Legal Basis for Processing

Where applicable, we rely on one or more of the following legal bases to process personal information: (a) to perform a contract with you; (b) your consent; (c) compliance with legal obligations; (d) our legitimate business interests, such as fraud prevention and improving our services.

4. Sharing and Disclosure

We may share personal information with:

• Payment processors and financial institutions for payment authorization and settlement.
• Shipping and logistics providers to deliver orders.
• Third-party service providers who assist with hosting, analytics, and customer service.
• Government, regulatory or law enforcement authorities when required by law or to protect our rights.

We do not sell or rent personal information to third parties.

5. International Transfers

Because we work with international suppliers and service providers, personal information may be transferred to, stored, and processed in countries other than the country in which you reside. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

7. Security

We implement reasonable administrative, technical and physical measures designed to protect personal information against unauthorized access, disclosure, alteration or destruction. However, no internet transmission or electronic storage is completely secure.

8. Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our services. You can manage cookie preferences via your browser settings, though disabling cookies may affect site functionality.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of processing in certain circumstances.
• Object to processing or withdraw consent where processing is based on consent.
• Receive a copy of your personal data in a portable format, where applicable.

To exercise these rights, please contact us at the address below. We may require verification of your identity before fulfilling requests.

10. Communications and Marketing

We will only send marketing communications with your consent, in compliance with Canada’s Anti‑Spam Law (CASL). You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting support@uzvon.com.

11. Children

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate when the policy was last revised. Continued use of our services after changes indicates acceptance of the revised policy.

Last updated: September 11, 2025