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Terms of Service – uzvon

1. Introduction

Welcome to uzvon. By accessing and using our website or making a purchase, you agree to these Terms of Service. These terms are designed to comply with e-commerce and consumer protection regulations applicable in Canada.

2. Products and availability

We offer imported Arabian perfumes. All descriptions, images, and prices are provided as accurately as possible, but may be subject to slight variations in stock or price, which will always be communicated before checkout.

3. Prices and payment

• All prices are listed in Canadian Dollars (CAD), unless otherwise indicated.
• We accept payment methods displayed at checkout (e.g., credit/debit cards). For purchases in Brazil, Pix may be available.
• Payment must be completed and approved prior to product shipment.

4. Shipping and delivery

• We ship across Canada and, when applicable, to Brazil.
• Delivery times vary by region and will be displayed at checkout.
• uzvon is not responsible for delays caused by factors beyond our control (e.g., strikes, customs clearance, weather events).

5. Right of withdrawal and returns

• You may request a return within 14 days of receiving the product, provided it is unused, sealed, and in perfect condition.
• For hygiene reasons, opened or used items, or those without original seals, are not eligible for return unless defective.
• Return shipping costs may be the customer’s responsibility, except in cases of defect or shipping error.

6. Warranty and responsibility

• We guarantee that our products are authentic and match the descriptions provided.
• uzvon is not responsible for individual allergic reactions or misuse of the product. Please review ingredients or fragrance notes before use.

7. Limitation of liability

To the fullest extent permitted by applicable law, uzvon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products and services.

8. Changes to the terms

We may update these Terms of Service at any time. The current version will always be available on our website. We encourage you to review them periodically.

9. Contact

If you have any questions regarding these Terms of Service, please contact us at support@uzvon.com.